• Total activity 40
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Activity overview

Latest activity by Mary-Anne
  • Mary-Anne created an article,

    How do I know if my profile is being boosted?

    For 'Premium member'* only- When the profile is being boosted, it will show up more in Home screen cards.- For boosted profiles, you will be able to see a *Free* badge on 1-touch-gift icon.- You ar...

  • Mary-Anne created an article,

    How to activate my first 'Boost'?

    Please note that this feature is only available for premium users.  Please follow these simple steps to activate your first 'Boost': 1. At Home screen, navigate to 'me' page. 2. Tap on the same bol...

  • Mary-Anne created an article,

    Match disappeared

    This happened as your match must have blocked you from his or her side or self deleted account. We hope you find someone new to continue dating journey with Paktor. Hope this clarifies.

  • Mary-Anne created an article,

    How to change name, age or gender?

    At the moment, users won't be able to change name, age or gender by themselves. If you want to change such information, please come straight to us via tapping on either Name, Age or Gender within '...

  • Mary-Anne created an article,

    How to turn off notifications?

    To turn off specific notifications from Paktor, you may proceed by going to ‘me’ page, then navigate to ‘app’ settings to switch off unwanted notis from us.   However, to entirely refuse to receive...

  • Mary-Anne created an article,

    Why Paktor auto renew the subscription without approval?

    Subscriptions on Google Play/Apple Store renew automatically unless you unsubscribe. If you don't want the subscription to renew, you can cancel the subscription on Google Play/Apple iTunes. You ca...

  • Mary-Anne created an article,

    [iOS] Recover subscription when purchase failed

    This issue occurred as our system failed to connect our subscription with your paid account in iTunes. However, you can restore your membership by perform a few simple steps as following: 1) Open P...

  • Mary-Anne created an article,

    Terms of Service

    Paktor Terms of Service Last Updated: 19 August, 2015 PLEASE READ THIS DOCUMENT CAREFULLY Paktor Pte. Ltd. ("Paktor Pte. Ltd.", "we", or "us") operates the Paktor mobi...

  • Mary-Anne created an article,

    What is your Private Policy?

    Last Updated: 19 August, 2015 This Privacy Policy explains the information that Paktor Pte. Ltd. ("Paktor Pte. Ltd.,", "we", or "us") collect about users of the Paktor...

  • Mary-Anne created an article,

    How can I apply my promo code?

    To apply your promo code, you may tap on your point balance at "Home" screen. Once you in, navigate to "Your purchases" to locate the space for you to key in the code with a pla...